How can we help you today?

  • How can I invite family and friends to join MONEYAP?

    Lead the digital banking revolution, and get the most out of your MONEYAP features – share MONEYAP with your friends! Once you download our app and get on the queue, you will find a button that allows you to share MONEYAP with your contact list. Make sure to invite your friends, family or anyone you think you would send money transfers to the most so they can sign up and join the queue ASAP. The faster they get on the queue, the closer they will get their account onboarded. You can share Moneyap with friends via your unique referral link on WhatsApp, SMS or copy and paste.

  • Who owns MONEYAP?

    MONEYAP is operating under YAP Fintech Ghana. YAP was founded by Marwan Hachem in 2018. In 2021, Anas Zaidan joined as a co-founder.
    MONEYAP launched in Accra, Ghana in 2022.

  • Is MONEYAP a bank?

    MONEYAP is a digital banking application, not a bank. ADB provides our banking services. MONEYAP provides users with a revolutionary and technologically innovative way to send, spend and manage their money through an online banking account via mobile app. MONEYAP brings intelligent payment solutions to our users under the BBAN sponsorship of ADB.

  • How can I get in touch with MONEYAP?

    We would love to talk! Reach us via:

    • Live chat with us via the MONEYAP app.
    • Send us a message via WhatsApp (Link also found within the app)
    • Email us at  help@moneyap.com Give us a call at +233 307 001 555
    • Or feel free to DM us on any of our socials! @yapghana

  • Where can I use my MONEYAP card?

    Your MONEYAP app can work anywhere in the world; thus, you can use your MONEYAP card (by Mastercard) anywhere that Mastercard is accepted.

  • Where are MONEYAP branches located?

    MONEYAP is a financial technology company, not a bank – this means that we do not have any brick-and-mortar branches. If you have any questions or need help, you can reach out to one of our MONEYAP agents through the app via live chat or WhatsApp, or call us at +233 307 001 555

  • What is MONEYAP?

    MONEYAP is a digital banking application with banking services provided by ADB. MONEYAP brings innovative finance solutions to users, making it easier to send, spend and manage your money. You can easily open an account in seconds from your mobile for free, with no minimum balance or salary requirements necessary. Once you create your account and successfully completed your identification verification, a current account will be generated for you and MONEYAP will deliver a debit card to your doorstep, free of cost.

  • Where is MONEYAP based?

    MONEYAP is licensed under YAP Fintech Ghana. The headquarters of YAP is located in Dubai, UAE. The MONEYAP office is in Accra, Ghana.

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