Why was my YAP card declined?

Your YAP card should work at any merchant or point of sale that accepts Mastercard. Your card or your transaction request may decline for any of the following reasons:

  • Your card or account has been temporarily suspended (either by YAP or an authorized legal authority)
  • A technical error at the point of sale (the card reader or ATM could not read your card).
  • The PIN code was incorrect.
  • You have an insufficient balance in your account to complete the purchase or withdrawal.
  • YAP does not recognize the merchant or point of sale as a secure and reliable source to continue the payment transaction.
  • YAP has reason to suspect unauthorized or fraudulent use of your account.
  • Your YAP card has expired.
  • Your Emirates ID has expired.

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