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MONEYAP FAQs

• Does MONEYAP work with Apple Pay?

  Yes! MONEYAP is compatible with Apple Pay. To get started, open your Apple Wallet app and tap the plus sign. From there, follow the onscreen instructions. Confirm your card and start spending easily! Check out our Apple Pay page for more information, here.

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• How can I invite family and friends to join MONEYAP?

  Lead the digital banking revolution, and get the most out of your MONEYAP features – share MONEYAP with your friends! Once you download our app and get on the queue, you will find a button that allows you to share MONEYAP with your contact list. Make sure to invite your friends, family or anyone you think you would send money transfers to the most so they can sign up and join the queue ASAP. The faster they get on the queue, the closer they will get their account onboarded. You can share Moneyap with friends via your unique referral link on WhatsApp, SMS or copy and paste.

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• Who owns MONEYAP?

  MONEYAP is operating under YAP Fintech Ghana. YAP was founded by Marwan Hachem in 2018. In 2021, Anas Zaidan joined as a co-founder.
  MONEYAP launched in Accra, Ghana in 2022.

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• Why is my passcode not being accepted?

  Make sure that your passcode is a 4-to-6-digit unique combination of numbers. We recommend you change your MONEYAP digital banking password once in a while for optimal security of your account. If you happen to forget your passcode, you can recover and update it with the forgot passcode option.

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• What is MONEYAP?

  MONEYAP is a digital banking application with banking services provided by ADB. MONEYAP brings innovative finance solutions to users, making it easier to send, spend and manage your money. You can easily open an account in seconds from your mobile for free, with no minimum balance or salary requirements necessary. Once you create your account and successfully completed your identification verification, a current account will be generated for you and MONEYAP will deliver a debit card to your doorstep, free of cost.

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